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How to Configure New Order Email Notifications in Magento 2?

New Order Email Notifications in Magento 2

The customer orders a new product! Amazing.

Would you like to receive an email whenever someone orders a product from your store? It’s a fantastic feeling and essential to keep track of all the orders.

Also, more importantly – it tells the customer that their order has been made and is in processing.

That’s why you should set up New Order Email Notifications in Magento 2. In this quick tutorial, we will learn how to enable new order notifications.

However, there are many types of admin email notifications.

What does Magento 2 Admin Email Notification do?

Magento 2 Admin Email Notifications notifies the admin about the necessary store and customer activities via email.

Admin is responsible for smooth functionalities in Magento 2 stores. It is a wise practice to stay updated about each activity in the store. But no one has time to check the store every day.

That’s why an email should be sent whenever something critical happens in the store. A proper system can automate it all.

One thing is admin email notification when the new order is made. Whenever a new order is made, the admin gets the notification and keeps an eye on the order.

How to set up New Order Email Notifications in Magento 2?

To configure a new order email notification in Magento 2, follow these steps:

Navigate to the Stores > Configuration > Sales > Sales Email > Order

New Order Email Notifications in Magento 2

Enabled: Enable the email notification when an order is made.

New Order Confirmation Email Sender: Configure the email sender address. You can customize it from the Email Address configurations.

New Order Confirmation Template for Customers: Set up an email template. You don’t want to send garbage emails to the person who just ordered from your store. Design a beautiful email and assign that template here.

New Order Confirmation Template for Guests: The email templates when someone orders a product on guest mode. You can use the email to make them a registered user.

Send Order Email Copy To: Enter the email address you want to send the email copy to. It could be the store admin, salesperson, and the store owner. Add the email of whoever wants a notification when an order is made.

Send Order Email Copy Method: There are two methods to send the email copy:

  • BCC: The customer and store representative receive the same email; however, the customer will not know who else got the email.
  • Separate Email: The customer and store representative receive separate emails.

Except for the new order notification, you can configure the message about order comments for both customer and the admin. 

Once you complete the setup, click on the Save Config to save the setting.

Wrap Up

You should not stop engaging with the audience once the order is made. The journey is not completed yet.

There are:

  • Feedbacks to take
  • Repeated purchase to be made
  • Making the customers fans of the product
  • Get referral and user-generated content

All is done through regular touch. The first step is sending the Magento 2 admin email notification to the customer.

I hope you can set up new order email notifications in Magento 2. If you encounter any issues, feel free to comment.

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