Are you looking to change store email addresses in Magento 2?
In Magento 2, you can assign different email addresses to different users’ roles, including contact, support, and marketing.
You can also make custom roles and assign them a unique email address. All without installing a Magento extension.
In this quick tutorial, we will learn to change store email addresses in Magento 2.
Why have different Email Addresses for Different Roles?
As the sales increase and the store grows, you have to add team members to the store. You can add more admin accounts to Magento and give them different roles.
But do you want all the emails to your account?
Typically Magento stores will send you all the emails updating you about the orders, processing, refunds, customer support, contact forms, and marketing.
I am sure you do not want a cluttered inbox and miss an important email.
That’s why you need to create different email addresses for the different roles.
- firstname.lastname@example.org for Contact emails
- email@example.com for Marketing emails
- firstname.lastname@example.org for Support emails
You can create multiple email addresses and distribute the Magento emails. It leads to better accountability and email responses.
Simply create email addresses and add them to Magento 2.
Change Store Email Addresses in Magento 2
Follow the steps to change the store email address in Magento 2:
- Log in to the Magento admin dashboard
- Navigate to Store >> Setting >> Configuration
- Click on Store Email Address under the General tab.
- Expand the Section and change the email addresses
There are 3 premade user roles and 2 custom roles you can configure.
General Contact: General email address to the contact us page and footer.
Sales Representative: For the users that have some queries to resolve before making the purchase. Usually, the marketing team manages it.
Customer Support: The support team manages the complaints, refunds, and delivery after the order is made. Support is necessary for quality service and repeated purchases.
That’s it. You changed the email addresses in Magento 2.
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We learned to change the store email addresses in Magento 2. If you encounter any issues, feel free to post them in the comments.