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How to Change Store Email Addresses in Magento 2?

How to Change Store Email Addresses in Magento 2

Are you looking to change store email addresses in Magento 2?

In Magento 2, you can assign different email addresses to different users’ roles, including contact, support, and marketing.

You can also make custom roles and assign them a unique email address. All without installing a Magento extension.

In this quick tutorial, we will learn to change store email addresses in Magento 2.

Why have different Email Addresses for Different Roles?

As the sales increase and the store grows, you have to add team members to the store. You can add more admin accounts to Magento and give them different roles.

But do you want all the emails to your account?

Typically Magento stores will send you all the emails updating you about the orders, processing, refunds, customer support, contact forms, and marketing.

I am sure you do not want a cluttered inbox and miss an important email.

That’s why you need to create different email addresses for the different roles.

For example:

  • contact@store.com for Contact emails
  • marketing@store.com for Marketing emails
  • support@store.com for Support emails

You can create multiple email addresses and distribute the Magento emails. It leads to better accountability and email responses.

Simply create email addresses and add them to Magento 2.

Change Store Email Addresses in Magento 2

Follow the steps to change the store email address in Magento 2:

  1. Log in to the Magento admin dashboard
  2. Navigate to Store >> Setting >> Configuration
Change Store Email Addresses in Magento 2 1
  1. Click on Store Email Address under the General tab.
Change Store Email Addresses in Magento 2 3
  1. Expand the Section and change the email addresses
Change Store Email Addresses in Magento 2 3

There are 3 premade user roles and 2 custom roles you can configure.

General Contact: General email address to the contact us page and footer.

Sales Representative: For the users that have some queries to resolve before making the purchase. Usually, the marketing team manages it.

Customer Support: The support team manages the complaints, refunds, and delivery after the order is made. Support is necessary for quality service and repeated purchases.

That’s it. You changed the email addresses in Magento 2.

Wrap Up

Getting all the emails to one account is not a wise idea. Running a successful ecommerce store is a team effort. 

There is too much to manage when running a Magento store, and hosting should not be one. Breeze is a Magento hosting platform that streamlines all the hosting-related activities from a single dashboard. You can do all the tasks through an intuitive dashboard using several clicks. Take a demo.

We learned to change the store email addresses in Magento 2. If you encounter any issues, feel free to post them in the comments.

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